By public transport, bus number 58 stops at "AGIOS LOUKAS" stop. The address of the Hospital is Charilaou Trikoupi 1, P.C. 55236, Panorama of Thessaloniki. From the city inner ring road, you can take the Panorama exit.
Three fully equipped ambulances are at the disposal of patients for transportation to and from the Hospital. Two of the three ambulances operate as Mobile Intensive Care Units, with all the necessary equipment (monitor, ventilator, defibrillator, etc.), providing the ability to deal with all urgent cases. The contact phone number is 2310 380 166.
The Patient Admission Office is open Monday to Friday from 7:00 to 17:00, while on Saturday and Sunday from 7:00 to 15:00. Patients and their escorts can contact the staff of the Admission Office for any information or service either in person or by phone at 2310 380 000.
Patients are usually discharged by 10 am. Until 10 am, there is no additional charge and it is easier for other patients who wait to be admitted. In any case, contact the attending physician.
You can donate blood at Hippokration Hospital (2310 846291), AHEPA and Agios Pavlos of Thessaloniki. After donating blood, contact your patient's head of department for further information.
Emergencies of all specialties are accepted 24 hours a day. For any information or to make an appointment, you can contact the Outpatient Secretariat (tel: 2310 390 766, 2310 380 000). From there you will be informed about the charges.
The Hospital is under contract with the National Organisation for the Provision of Health Services (EOPYY), the Mutual Health Fund of the National Bank of Greece Personnel (TYPET) and the Journalists' Unified Insurance and Healthcare Benefit Organisation (EDOEAP). For more information, please contact the Hospital Secretariat at 2310 380000.
The Hospital is under contract with the following private insurance companies: EVROPAIKI PISTI (only individual coverage), AGROTIKI/ERGO, SYNETERISTIKI, GROUPAMA, EUROLIFE, NN, AXA, INTERAMERICAN, ALLIANZE and METLIFE (individual and group coverage). Patients who are insured with other insurance companies are obliged to duly pay their bill upon leaving the Hospital and then submit the expenses to their insurance company, in order to be reimbursed according to their insurance policy. For more information, please contact the Hospital's Patient Secretariat at 2310 380000.
The Hospital has LUX, single, double and triple patient rooms. Each room has a private bathroom, individual air conditioning and TV. In the single room there is a sofa/bed for the patient escort. Full meals are provided and patient escorts are allowed to stay 24-hour a day.
The Canteen for drinks, snacks, press and small flowers is located on the second floor, near the main entrance of the Hospital. It is open from 7:00 to 22:30.
There is free wireless internet in all waiting areas and in the rooms.
There is no retail pharmacy at the Hospital.
The Hospital is under contract with hotels and rooms to let in the region of Panorama. For further information, call 2310 380 000.
During the pandemic, for safety reasons, visits are not allowed to the Hospital. This measure is necessary to ensure that both our patients and the employees of the Hospital remain safe. Thus, we minimize the number of people in our facilities and, therefore, significantly reduce the risk of spreading the virus. This practically means that if you are going to undergo a standard medical examination or an elective surgery, you will have to come to the Hospital yourself.
An exception is made only in the following cases:
• If you need special assistance to go to the Hospital.
• If your child needs to undergo an examination or be hospitalised (1 parent/guardian).
At the "AGIOS LOUKAS" Clinic we have taken all the necessary measures and precautions proposed by experts, in order to minimize the risk of spreading COVID-19. We are committed to keeping you safe.When you visit the Clinic, you will notice that:
• The use of a mask is mandatory and is applied by everyone.
• All patients, visitors and staff must wear masks. (Acceptable masks are surgical, cloth and N95 masks without a valve; masks should NOT contain a valve, as they allow the escape of unfiltered air).
• Entrance is allowed only from the main gate of the Clinic. All other entry points remain closed during the pandemic.
• The vaccination or disease certificate of the patients and their attendant is checked by the Staff of the Clinic, before entering the Clinic building.
• Social distancing measures are observed in the premises.
• Enhanced cleaning of the examination rooms and equipment is carried out after each patient, as well as the rest of the premises of the Clinic.
