COVID-19

Your safety is our top priority

We have taken all necessary measures and precautions suggested by experts, to minimize the risk of spreading COVID-19.

When visiting the Hospital, you will notice that:

• The use of a mask is mandatory and is applied by everyone. All patients, guests and staff must wear masks. (Surgical, cloth and N95 masks without a valve are acceptable; masks must NOT contain a valve, as they allow the escape of unfiltered air).
• The entrance is allowed only from the Hospital's side entrance (Outpatient Department). All other entry points remain closed during the pandemic. 
• Patients and their escort are checked by the Hospital staff, with temperature measurement and questions about symptoms and possible exposure to the virus, before entering the Hospital building.
• Social distancing measures are observed in the premises.
• Enhanced cleaning of the examination rooms, their equipment and the Hospital facilities is carried out on a frequent basis.
  

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Upon arrival at the Hospital

Our staff will welcome you and guide you when entering the Hospital. You will be asked about possible exposure to the virus or any symptoms in recent days and your temperature will be measured.

If the entrance check is completed smoothly, our staff will remind you of some important safety guidelines during your stay at the Hospital, including the use of a mask in all areas, social distancing and visitor policy. Then, you can then head to the place of your scheduled appointment. If you experience symptoms, you must immediately head to a specially designed area next to the entrance, for additional covid-19 testing, if needed.

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While waiting

 We have taken all necessary precautions in the waiting areas. More specifically, you will notice that:

• There are hand sanitizers in all waiting areas available to everyone.
• The use of masks and distancing measures are observed in all waiting areas.
• Seats are arranged in such a way that the distance measures are observed.
• Continuous cleaning and disinfection of the premises are carried out.

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During your appointment

During your examination by the Hospital doctors, all necessary protection measures will be taken. More specifically:

The use of the mask is mandatory for both patients and staff.

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No-visitor policy
 

During the pandemic, for safety reasons, we have banned visits to the Hospital. This measure is necessary to ensure that both our patients and staff remain safe. In this way, we minimize the number of people who are on our premises and, therefore, significantly reduce the risk of spreading the virus. This means that, if you have a medical appointment, you will have to come on your own. An exception is made only in the following cases:

• If you need special assistance to come to the Hospital.
  
• If you are having a serious surgery (1 visitor).
• If you are pregnant (1 visitor).
• If your child needs to undergo an examination or surgery (1 parent/guardian).